Tineco Support: Troubleshooting Guide for PURE ONE S11 PET | Tineco US

Join our mailing list and enjoy 10% off order at Tineco

Join Tineco Rewards now. Share and earn EPIC prizes!

Back to Support for PURE ONE S11 PET

Topics
Issue
Solution

Unless prompted to do so, do not press the trigger when checking any part of the machine.

Brush roller not spinning

1.Confirm if brush roller is tangled?
☆Please clean brush roller.

Has this service helped you?

More Support for PURE ONE S11 PET

Troubleshooting

Can't Find What You're Looking For?

Instruction Manuals

Register Products

Support Policy

App Downloads

Thank you for feedback!

Product Troubleshooting

Attach Documents 30MB

Sign up to get 10% off
your next purchase

Plus exclusive offers, discounts and breaking
news about our latest product launches.

Thanks, I’m not interested

Sign up to get 10% off
your next purchase

Plus exclusive offers, discounts and breaking
news about our latest product launches.

Thanks, I’m not interested

Sign up to get 10% off
your next purchase

Plus exclusive offers, discounts and breaking
news about our latest product launches.

Thanks, I’m not interested

Sign up to get 10% off
your next purchase

Plus exclusive offers, discounts and breaking
news about our latest product launches.

Thanks, I’m not interested

Sign up to get 10% off
your next purchase

Plus exclusive offers, discounts and breaking
news about our latest product launches.

*Discount is only eligible at store.tineco.com

Thanks, I’m not interested

Where is my serial number?

Choose your model